Customer Service

At Highwoods, Customer Service is a Team Sport.

Available Markets

Customer Service Numbers

All the Support You Need with ServiceLink

We developed ServiceLink to quickly and efficiently respond to your needs, take care of any issues and ensure your complete satisfaction.

  • Telephone or online system access
  • Wireless notification to your service technician
  • Online, real-time tracking of work order status

SmartPark

We’re excited to offer a newly upgraded, fully-automated parking garage system for a number of our customers across our portfolio called SmartPark.

  • Enhanced parking process
  • Cashless transactions
  • Online secure portal to manage your account

Pay Your Rent Quickly with VersaPay

Using VersaPay, you can manage your account 24/7 in a secure environment that’s easy to use. This allows you to easily make payments online in a secure, safe and convenient portal.

  • One-click access to invoices and supporting documents.
  • Ability to pay invoices directly online in a safe and secure environment.
  • Online communication to address any questions or invoice concerns
  • E-mail notifications to alert you when a new invoice
    is available.